Privacy Policy

At Gontrancherrier.com.au, protecting your personal information is a top priority. As a trusted authority in international moving containers and overseas household relocations, we are committed to handling data responsibly and transparently in accordance with Australian Privacy Principles (APPs) and international data protection standards.

Information We Collect

We may collect personal and non-personal information to provide seamless service and communication:

Personal Identification Data: Names, addresses, phone numbers, and email addresses for service inquiries or account creation.
Transaction Data: Payment information, booking details, and container shipment records.
Technical Data: IP addresses, browser types, device information, and cookies for website functionality and analytics.
Communication Data: Correspondence via email, phone, or forms related to service inquiries, quotes, or support.

How We Use Your Information

Your information is used to improve service quality, ensure security, and support operational needs:

Processing international moving container bookings and shipments.
Communicating updates, invoices, and service notifications.
Managing customer support and responding to inquiries.
Monitoring and improving website performance, functionality, and user experience.
Complying with legal and regulatory obligations, including customs and freight transport regulations.

Information Sharing and Disclosure

We respect your privacy and do not sell personal data. Information may be shared only when necessary:

Service Providers: Logistics partners, shipping carriers, insurance providers, and customs agents for container shipments.
Legal Compliance: Government authorities or law enforcement when required by law.
Business Operations: Auditors, payment processors, or IT service providers assisting with operational efficiency.

Data Security

We implement comprehensive measures to protect personal and transactional data:

Encrypted communication channels (SSL/TLS) for online forms and payments.
Secure server storage and restricted access to authorized personnel only.
Regular audits, monitoring, and risk assessments to prevent unauthorized access or data breaches.

Your Rights

You have the right to:

Access and review your personal information held by Gontrancherrier.com.au.
Request corrections, updates, or deletions of your data.
Withdraw consent for marketing communications at any time.
Lodge complaints with our privacy officer or the Office of the Australian Information Commissioner (OAIC) if concerns arise.

Cookies and Tracking Technologies

Our website uses cookies and analytics tools to enhance navigation, personalize content, and track traffic patterns. Users may adjust browser settings to manage cookie preferences.

Third-Party Links

Our site may contain links to third-party websites. Gontrancherrier.com.au is not responsible for their privacy practices. Users are encouraged to review privacy policies of any external platforms accessed via our website.

Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in laws, technology, or operational practices. Users are encouraged to review this page regularly to stay informed about how their data is handled.